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Privacy Policy

Last updated: November 2026

This Privacy Policy explains how SJW Consulting, Inc. (“SJW Consulting,” “we,” “us”) collects, uses and protects information when you visit www.sjwconsulting.net (the “Site”), contact us, book a call or subscribe to our emails.

Information we collect

  • Contact form: your name, email address, firm name, firm type and message.
  • Newsletter and free guide: your email address.
  • Booking a call: scheduling is provided by Calendly, which collects the details you enter there under its own privacy policy.
  • How you found us: the page and button you used to contact us, the website that referred you, and campaign tags in the link you clicked (for example from LinkedIn). This is kept with your inquiry.

We do not use advertising trackers, and we do not sell your information.

How we use your information

  • To reply to your inquiry and schedule conversations.
  • To send you a confirmation that we received your message.
  • To send The SJW Growth Letter and resources you requested, if you subscribed.
  • To understand which pages and channels bring people to our Site, so we can improve it.

Emails and unsubscribing

If you subscribe to our newsletter or download our free guide, we may email you helpful content and occasional updates about our services. You can unsubscribe at any time by replying to any email or contacting us below, and we will remove you from our list.

Service providers

We use trusted providers to run the Site and communicate with you, including website hosting, an email delivery service, and Calendly for scheduling. They only process your information to provide these services to us.

Cookies and local storage

The Site uses your browser's storage to remember how you arrived (for the current visit) and whether you unlocked the free guide. A secure cookie is used only for our own admin login. Embedded tools such as Calendly may set their own cookies.

How long we keep information

We keep inquiries and subscriber details for as long as needed to respond, provide our services and maintain our business records, or until you ask us to delete them.

Your choices

You can ask us to access, correct or delete the personal information we hold about you by contacting us.

Client information

Information about our clients' own customers and prospects (for example in a Client CRM Portal) is handled confidentially and only used to provide services to that client.

Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows when it last changed.

Contact us

SJW Consulting, Inc. · 7965 N High St, Ste 350 #212, Columbus, OH 43235 · stacie@sjwconsulting.net · 740-794-1527